Twelve Questions Collectors Ask Before a First Lux Monsters Purchase

Every inbox message to info@luxmonsters.com contains at least one of these questions. Below are the twelve we see most, answered the way we would answer a friend. No upsell, no marketing language. Straight read.

1. Are Lux Monsters made of real gold?

Yes. Every bezel, setting, and piece of hardware on a Lux Monster is 18K gold, 75 percent pure by mass, alloyed with copper and silver for hardness. Every gram carries the French 750 hallmark struck by the Paris Bureau de Garantie, which is a legal state assay mark, not a manufacturer stamp. We never use plating, vermeil, or brass. A post on why we work in 18K rather than 24K is at /blog/why-18k-gold-not-24k.

2. Are the gems real?

Yes. Every gem set into a Lux Monster is a natural stone, not synthetic, not glass. Diamonds are conflict free and Kimberley Process certified. Rubies, sapphires, and emeralds come with lab reports from SSEF, Gubelin, or GIA depending on the stone. Every piece ships with a certificate identifying the gem type, cut, carat, clarity, and origin. If a piece leaves the atelier with a stone that has not been certified, it is a production mistake, not standard practice.

3. How many pieces are made per edition?

Fifty. Always fifty.

• 40 pieces at Base tier (EUR 1,500)
• 7 pieces at Limited tier (EUR 2,500)
• 3 pieces at Rare tier (EUR 4,000)

That is the entire edition. When the fiftieth piece sells, the edition is closed, the moulds are archived, and we do not restock. A new edition with different characters releases roughly every two months.

4. Is this a good investment?

We do not sell Lux Monsters as financial instruments and we do not recommend buying them as one. That said, the economics work as follows.

Every piece contains approximately EUR 450 of raw material (18K gold plus the certified stones). That is a floor. Below that price you are selling the materials for less than they cost. Since gold and fine stones are priced in global markets, that floor rises slowly over time.

Above that floor, resale value depends on edition scarcity, character popularity, condition of the piece, and whether the original NFC authentication transfers cleanly. The earliest editions of any serious luxury brand tend to appreciate because their scarcity is permanent. Beyond that the market decides.

Buy because you want the object. Appreciation is a bonus, not a reason.

5. Can I try one before I buy?

Not yet. We do not have a retail showroom and we do not ship demo pieces. What we will do before Edition 01 drops is send a private dossier by email to anyone on the waitlist who asks. The dossier includes close up photography, material specs, and a video of one piece being handled. Reply to any email from info@luxmonsters.com with the word “dossier” and you will get it within 24 hours.

6. How do I know a Lux Monster is authentic?

Every piece contains an encrypted NFC chip inside the body. Tap the piece with any modern phone, no app required, and you are redirected to a page on luxmonsters.com/verify showing the serial number, edition, production date, and current owner of record. Every piece also ships with a QR coded authentication card you can scan separately.

If a piece does not verify on our site, it did not come from us. The chip is tamper evident and cannot be cloned. We archive the full provenance ledger for life.

7. Will you ship to my country?

Almost certainly yes. We ship worldwide via insured DHL Express or FedEx Priority with signature required and full tracking. Shipping is included in the price. The only places we cannot ship are countries under active EU, US, UK, or UN sanctions. For the full list see /shipping.

Note that in some countries (notably the US, Canada, UK, and Australia) the buyer is responsible for import duties and VAT on arrival. We include a full commercial invoice. We cannot mark shipments as gifts or undervalued.

8. Can I cancel after I order?

Yes, within 24 hours, for any reason, full refund. After the 24 hour window, production begins in the atelier and the order becomes final. This is documented at /legal/refund.

The reason the window is narrow is that every piece is made to order. Once we start cutting gold and setting stones for your specific edition number, the work is specific to you.

9. How long until I receive my piece?

Four to eight weeks from the end of the cancellation window. You will receive progress updates every two weeks, with photography from the atelier showing your piece at each stage. The Base tier usually ships at the earlier end. The Rare tier, where we are setting multiple certified stones by hand, usually ships at the later end.

When the piece is finished, we pack it in its presentation box, include the certificate and authentication card, and ship by insured express. Door to door is 2 to 5 business days for most destinations.

10. Do you offer payment plans?

Yes. We offer Klarna, which splits the total into 4 equal payments with zero interest. We also accept Apple Pay, Google Pay, and direct wire transfer (useful for buyers above the Klarna limit). Stripe handles all card processing and we never see or store card numbers ourselves.

If you are buying the Rare tier, wire transfer is often simpler because the piece ships with extra paperwork for high value customs declarations.

11. What if my piece arrives damaged?

Take a photo before you open the box, including the courier’s damage markings if any. Reply to your order confirmation email within 48 hours of delivery with the photos and the tracking number. We arrange a repair or replacement at our expense. The piece is covered by our lifetime craftsmanship warranty, which covers any defect in materials or workmanship, documented at /warranty.

The warranty does not cover intentional damage, unauthorised third party modifications, or loss. Insurance in transit covers loss and accidental damage during shipping.

12. What happens when I resell the piece?

The authentication transfers with you. Log into luxmonsters.com/verify using the NFC chip, register the new owner, and the provenance ledger updates. Future buyers see the full chain of custody. We recommend keeping the original presentation box, certificate, and authentication card to preserve full resale value.

We do not take a cut of resale transactions. We do not broker resales. We do maintain a list of verified resellers and collectors at /collaborations if you are looking for serious buyers.

One more thing

If your question is not in this list, email info@luxmonsters.com. Federico reads every message. The only questions we cannot answer are ones about unreleased characters in upcoming editions. Everything else is on the table.

Welcome to Lux Monsters.